Collaborate with stakeholders to gather and analyse business requirements.
Prepare functional design and deliverables like prototype, functional specifications, user flows, test plans and user guides
Document user stories, use cases, and functional specifications.
Involve in all phases of the project lifecycle - from low-level design and development to System Integration Test (SIT), User Acceptance Test (UAT) activities and post-production support
Manage various aspects of software development, ensuring quality and timely delivery of projects
Collaborate closely with cross-functional teams to ensure the products and projects meet specific objectives as outlined by stakeholders and clients
Analyse and identify issues, and provide business logic recommendations and solutions that are aligned with the business goals
Manage stakeholders’ and clients’ expectations on project delivery date and change requests
Facilitating daily huddles, project meetings and presentations to stakeholders and clients
Senior Business Analyst
All of the above
Lead product and project delivery of medium to high complexity, especially those that require cross-functional coordination
Review the work of other Business Analysts and provide coaching to teammates to ensure standards and quality are achieved
Mentor and guide junior business analysts in best practices and methodologies
Drive continuous improvement in business analysis processes and tools
Assists in providing effort estimates for project related tasks
What We’d Like to See in the Candidate
General Requirements
Analytical Thinking. You can break down complex problems into smaller parts, solve them, and bring them back together to form a holistic solution
End Users x Business Objectives. You always keep the end users in mind but understand that different voices within the organization contribute to final outcomes
Consistency x Flexibility. You are an organised person who enjoys creating and documenting processes. At the same time, you allow a certain degree of flexibility to ensure that objectives can be met in a timely manner
Fresh graduates or 1 – 2 years of experience as a software business analyst
A Diploma or Bachelor’s Degree in Information Technology, Software Development
Management, Software Engineering, Computer Science, or a related field
Knowledge of the banking or insurance industry is a plus
Senior Business Analyst
All of the above
Leadership. Excellent communication and interpersonal skills, good team player, results-driven, ability to coach, etc. The list goes on for what makes a great leader. You demonstrate these traits both inside and outside of work.
Experience. Minimum 3 years of experience in software project implementation and related fields. Professional experience in banking and/or insurance is a plus point.